Free Delivery over £150 - All Prices Exclude VAT - Trade Only

Shipping & Returns

Delivery Information

Delivery fee is £8.95 and is free on orders over £150 (exc. VAT). Delivery takes up to 4 business days once despatched and is sent by either Royal Mail, Yodel, UK Mail or DPD.

Delivery is to mainland England, Scotland, Wales, Northern Ireland, Southern Ireland, Isle of Man, highlands and islands.

We aim to despatch orders within 2 business days, however in busy periods this can take longer. We will notify you immediately of any delays to your order.

Damages & Returns

In the unlikely event that your order arrives damaged please email us immediately at with your order number, details of the issue along with photographs. We will then arrange a replacement to be sent.

If you would like to return any part of your order then please send it to:
Cosy Aromas
Unit 7 Boss Hall Road
Ipswich, Suffolk

Please ensure you include a copy of your invoice with the items you would like to return circled. We will then inspect and issue you with a credit note or refund.